About a month ago, I placed an order for Lancome Bi-Facil at Saks online store. After I stacked some promo codes, there was 30% off discount in my cart which is very rare! This is my previous post about this deal.

But it’s a system error! My order didn’t go through. I waited more than a week but no shipping email, then I did a quick online chat with the CS. She/he told me that they would honor the discount but she/he couldn’t do it at that moment since there was a system error, again…Well, I told them as long as the charge didn’t change, I’d love to get it.

Later the same day, I received an order confirmation. I was charged original full price, no discount! This time, I called customer service. The order was already RUSH shipped(no charge to me) so I couldn’t cancel it.

The next day I received Bi-Facil. That weekend, we took the kids to the mall, by the way, I returned Bi-Facil. There were free samples I hadn’t got in the mail, the sales lady told me just to keep them. Several days later, I received them.

Now, here are my free gifts with NO PURCHASE NECESSARY.

• Lancome ABSOLUE L’EXTRAIT Ultimate Rejuvenating Elixir deluxe sample 0.17 oz. This thing is very expensive 1.7 oz for $365. So, the free sample is a $36.5 value.
• Bikini Cleanse tea sample